Santa Ottoman Hotel Istanbul, Istanbul
About the Hotel
Santa Ottoman Hotel, a 3-star property in Taksim's cultural and shopping center, offers comfortable accommodation featuring Baroque and Ottoman architecture. The hotel provides a
Ottoman-Baroque Style Rooms
The 20 rooms at Santa Ottoman combine Ottoman and Baroque design with modern amenities. Each air-conditioned unit includes
Fine Dining Options
Essential Hotel Services
Santa provides
Central City Location
Located steps from
Select your room type
Price and Room Availability Calendar
Getting around
A guide to all available transportation options
Facilities
General
- Non-smoking rooms
- Wi-Fi
- No parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Baggage storage
- Elevator
- Currency exchange
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Housekeeping
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Bar/ Lounge area
- Dinner
Business
- Fax/Photocopying
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
My stay at Santa Ottoman Hotel was quite disappointing. The location is excellent, just a short walk from Taksim Square, but the management was unprofessional and unresponsive to my concerns. I had issues with the room assignment, which was not what I had reserved, and the breakfast left much to be desired. The cleanliness of the room also raised concerns, particularly with mould and a sewage smell lingering in the bathroom.
The location of Santa Ottoman Hotel was the highlight of my stay, being just a stone's throw from Taksim Square and Istiklal Street. However, my experience was marred by unprofessional management that overbooked my accommodation, leading to various issues throughout my stay. The breakfast was poorly executed and lacked freshness, while the overall cleanliness left something to be desired. I had hoped for a cozy escape, but I ended up feeling disappointed and frustrated.
My stay at the Santa Ottoman Hotel was quite disappointing. While the location near Istiklal Street was a major plus, the management's unprofessionalism significantly hampered my overall experience. I faced issues with my room, as I was given a room smaller than what I booked. Additionally, the breakfast quality was lacking, with pre-plated meals that often seemed stale or insufficient.
I had a disappointing stay overall, despite the hotel's excellent location near Taksim Square. The staff was unprofessional, and I faced serious issues with my room reservation. The breakfast was subpar and not fresh, and several maintenance problems, including sewage smells, made my experience worse.
My stay at Santa Ottoman Hotel was quite mixed. The location was undoubtedly excellent, just a short walk from Taksim Square, which made exploring Istanbul easy. However, the overall condition of the hotel left much to be desired, particularly regarding cleanliness and the management's attentive approach to guest needs.